Policies

ABOUT OUR JEWELRY

Our beautiful curated collection of vintage & antique jewelry pieces are pre-loved and may exhibit wear appropriate to their age. We describe & photograph our jewelry to the best of our abilities and will note the condition in our detailed description. Our jewels are genuine vintage & antique pieces with their own unique characteristics and history.  This should be expected and desired as part of the history and fact of age.  We celebrate these signs of history and hope that you do too!

Please read the item descriptions carefully, including the size and dimensions and we kindly suggest that you take time to closely observe the photos before making your purchase. If you have any questions, doubts or concerns about a piece, please contact us before making the purchase.  We are here to help and will gladly answer any question you may have.

 

SHIPPING

We ship via USPS with tracking Delivery Confirmation numbers on each package.  A copy of this information will be emailed to you with your shipment notification.  

Shipping Rates:

Standard First Class:  $3.75

Priority Insured:  $12.00

International:  $30

International Shipping:  We ship worldwide using USPS.  Full tracking information may not be available to your country area.  International packages usually arrive within 2-4 weeks but could take as long as 8 weeks depending on your country.  Please Note:  Be aware of any import taxes or custom fees for your country.  We do not pay your country or custom duty fees and we follow the law regarding item values on customs forms. 

 

COUPON CODES & SALES

Periodically we offer discounts with coupon codes.  To receive the discount the buyer must enter the coupon code at the time of purchase.  If you don't enter the code or discover the code AFTER your purchase, we cannot refund the discount to you after the purchase has already been made and payment processed.  In addition, store wide markdown sales are available during the dates of the sale as advertised.  Requests for sale prices on items purchased before or after the advertised sale dates cannot be processed.

 

REFUNDS / EXCHANGES

We want you to love your purchase!  If you are not satisfied with your order, please notify us within three (3) days of receipt for a full refund.  Contact us immediately for a Return Authorization and instructions on how/where the item is to be shipped.  Returns must be in their original, as shipped to you condition and with original packaging.  Items returned without authorization will not be refunded.

REFUNDS: Returns & refunds will be honored if we are notified within three (3) days of the post office delivery confirmation received date. Returned items must be in original packaging and in the condition it was in when shipped. The original shipping fee and your return to us shipping fees are not refundable.  We require returned packages to be insured for the full value. Any lost return packages are the sole responsibility of the customer. 

Please Note:  We reserve the right to refuse a refund if upon receiving the returned item we determine on our inspection that the item has been damaged or altered, in any way and is not in the condition it was in when first shipped to you.        

FINAL SALES:

* All sales are final after 3 days of the post office delivery confirmation received date.

* All International orders are non-returnable and final sale.

* Altered or custom pieces are final sale.

* All sale or discounted items are final sale.