WHERE DO YOU FIND YOUR JEWELRY?
Our curated collection of vintage and antique jewels are personally selected and acquired from many sources which include our travels across America and Europe, estate sales, auctions and our network of trusted antique shop owners and jewelry pickers. We are always on the hunt!
HOW DO I ORDER?
Our collection is only available online with our shop. To purchase any piece, simply click the order button and you will be guided through the secure shopping cart system. Payment for your order is processed at the time the order is placed. Your order ships immediately on payment confirmation.
CAN I CANCEL AN ORDER?
Please contact us ASAP if you need to cancel an order. Orders that have not shipped can be canceled. For orders that have already shipped, you will have to return the item within three (3) days of receipt per our return policy to be issued a refund. Please see our policy page for full refund information.
DO YOU OFFER LAYAWAY
We are sorry, but we do not offer layaway plans or hold jewelry aside for payment at a later date.
DO YOU SELL WHOLESALE
We sincerely appreciate your interest in our jewelry but we do not sell wholesale.
WHAT ARE YOUR SHIPPING RATES
Please see our Policy Page for our shipping information.
IS MY PACKAGE INSURED
Insurance is at your choice. If you would like insurance, please select our Priority Mail selection which includes insurance on the package.
DO YOU OFFER REFUNDS
Yes. We want you to be delighted with your purchase! Should you not be happy with your purchase, for any reason, notify us within three (3) days of receipt for a full refund. Please see our Policy Page for complete information regarding our refund policy.
IS THERE TAX ON MY ORDER
Only for residents of Florida. Florida residents will have 7% sales tax automatically added to their orders.
HOW DO I CARE FOR MY SPECIAL JEWELRY
Vintage and Antique jewelry requires special care. Please see our Jewelry Care page for more information on the best way to take care of your beautiful new purchase.
DO YOU OFFER A GUARANTEE
As we do not manufacture the jewelry, we can only confirm to you the condition of the pieces when found and when shipped to you. We believe that a major part of the beauty and uniqueness of vintage & antique jewelry is the natural signs of wear and age which are appropriate and are an expected part of its history. Therefore our vintage and antique jewelry pieces are sold "as is" . We describe our jewelry pieces to the best of our knowledge based on our experience or after consultation with professional jewelry appraisers, trusted antique shop owners, reference books or other industry experts. We also offer multiple and close up photos of our jewelry with each listing and will also note the condition in the product descriptions. If you have any questions about a piece please contact us before placing your order. We are happy to answer any questions you may have.
HOW DO YOU PHOTOGRAPH THE JEWELRY
We photograph our jewelry in natural light and do not re-touch photos. Please note that your computer monitor display settings can vary the appearance of colors. We photograph and describe each jewel to the best of our ability.
GEMSTONE SIZES & WEIGHTS
For jewelry with mounted gemstones, we use sizing guages and describe the gems using industry standard MM measurements. These measurements will be close approximations, as the actual weight and size can only be determined by removing the stones from their settings, which we do not do.
It would be safe to say that today, a majority of the gemstones on the market have been enhanced or treated in some way. Gem treatments can improve the appearance and durability of the stone with the most common form of treatment being done by heating the stone. Unless otherwise noted, please assume that jewelry pieces with gemstones potentially may have been treated, as enhancements are not always detectable.
HOW IS MY ORDER PACKAGED
Our jewelry ships in our ribbon tied logo jewelry box. Multiple orders may be packaged together securely in one box. If you need a separate box for gift giving, please leave a note in the comment box at checkout.
CAN YOU ENCLOSE A GIFT CARD NOTE
Upon request we are happy to enclose a handwritten note card if you are ordering a gift to ship directly. Just leave your request & message in the comment box at checkout.